ORDER AND DELIVERY POLICY

Processing Time
We process all orders within 1–3 business days. Orders placed during weekends or public holidays may take a little longer to process.

Delivery Time
Once dispatched, average delivery times are between 6–10 business days. Please note that delivery times may vary due to factors beyond our control.

Shipping Costs
All orders include free shipping. No minimum order quantity applies.

Secure Checkout
We offer a range of secure payment methods. All transactions are processed through encrypted connections for your safety.

Delays
During busy periods or unforeseen circumstances, delivery times may be extended. We will do our best to notify you of any significant delays.

Contact
If you have any questions about your order or delivery, please contact our customer service team at hello@bridgeandbloom.uk.

Ordering

Every successfully placed order is confirmed by email. If you haven’t received your confirmation, please check your spam folder. Still nothing? Contact our customer service team at hello@bridgeandbloom.uk —we’re here to help!

At Bridge & Bloom, you have a variety of payment options to choose from. In our online store, we offer the following payment methods: Paypal, Credit card, American Express, Apple Pay, Google Pay, and Shop Pay.

We recommend you check your spam box. If the mail cannot be found here either, please contact our customer service team at hello@bridgeandbloom.uk. We will assist you further.

We recommend you always check the size chart on the product page. If, after viewing the size chart, you are still in doubt, we recommend you order one size bigger than your current size. Should you find out later that the size is not right after all, you can use our exchange service.

If you’re experiencing issues completing your payment after adding a product to your basket, we recommend clearing your browser history (go to your browser settings, select ‘History’, then ‘Clear browsing data’). After that, try adding the item to your basket again and proceed to checkout.

Still having trouble? No worries—just reach out to us, and we’ll be happy to assist you!

At Bridge & Bloom, security is paramount. Your data is transmitted fully encrypted via SSL servers and thus protected from unauthorised access. This means that your personal information is encrypted and cannot be viewed by others.

We comply with all requirements of privacy laws and other legal regulations. Your personal information is never disclosed to third parties without your consent.

Shipping, Returns & Exchanges

Good news! We offer free shipping across the UK—no hidden fees, just smooth and worry-free delivery so you can enjoy your purchase with confidence.

Yes, you can track your order using Track and Trace. Click on the 'Track your order' page in the main menu, and enter your Track & Trace or order number here.

You can return your product without giving a reason within 30 days of receipt. Please contact our customer service team at hello@bridgeandbloom.uk