TERMS AND CONDITIONS POLICY

Introduction
This website is operated by Bridge & Bloom. By accessing or purchasing from our website, you agree to these Terms & Conditions. Please read them carefully before using our services.

Use of Our Website
You must be of legal age in your country of residence to use our website. You agree not to use our website for unlawful or unauthorised purposes and not to transmit any harmful code.

Products and Orders
All product descriptions and prices are subject to change without notice. By placing an order you make an offer to purchase; we reserve the right to refuse or cancel orders at our discretion. All additional charges such as customs duties or import taxes are the responsibility of the customer.

Payments and Security
We offer secure payment options. All transactions are processed via encrypted connections. You agree to provide accurate and up-to-date billing and delivery information so we can process your order correctly.

Delivery
Delivery times are estimates and may vary due to factors beyond our control. Please refer to our Order & Delivery Policy for details.

Returns and Cancellations
Our Returns Policy applies to all returns, exchanges and cancellations. Please review it for full details.

Liability
We make reasonable efforts to keep information on our website accurate and up to date but do not guarantee completeness or accuracy. We are not liable for any indirect, incidental or consequential damages arising from your use of our website or services, to the extent permitted by law.

Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for their content, products or practices.

Intellectual Property
All content on this website, including text, graphics, logos and images, is the property of Bridge & Bloom or its licensors and may not be copied or used without our prior written permission.

Governing Law
These Terms & Conditions are governed by the laws applicable in the Netherlands and Belgium.

Changes to These Terms
We may update these Terms & Conditions at any time. Any changes will be posted on this page. Your continued use of our website after changes constitutes acceptance of the updated terms.

Contact
If you have any questions about these Terms & Conditions, please contact us at hello@bridgeandbloom.uk.

Ordering

Every successfully placed order is confirmed by email. If you haven’t received your confirmation, please check your spam folder. Still nothing? Contact our customer service team at hello@bridgeandbloom.uk —we’re here to help!

At Bridge & Bloom, you have a variety of payment options to choose from. In our online store, we offer the following payment methods: Paypal, Credit card, American Express, Apple Pay, Google Pay, and Shop Pay.

We recommend you check your spam box. If the mail cannot be found here either, please contact our customer service team at hello@bridgeandbloom.uk. We will assist you further.

We recommend you always check the size chart on the product page. If, after viewing the size chart, you are still in doubt, we recommend you order one size bigger than your current size. Should you find out later that the size is not right after all, you can use our exchange service.

If you’re experiencing issues completing your payment after adding a product to your basket, we recommend clearing your browser history (go to your browser settings, select ‘History’, then ‘Clear browsing data’). After that, try adding the item to your basket again and proceed to checkout.

Still having trouble? No worries—just reach out to us, and we’ll be happy to assist you!

At Bridge & Bloom, security is paramount. Your data is transmitted fully encrypted via SSL servers and thus protected from unauthorised access. This means that your personal information is encrypted and cannot be viewed by others.

We comply with all requirements of privacy laws and other legal regulations. Your personal information is never disclosed to third parties without your consent.

Shipping, Returns & Exchanges

Good news! We offer free shipping across the UK—no hidden fees, just smooth and worry-free delivery so you can enjoy your purchase with confidence.

Yes, you can track your order using Track and Trace. Click on the 'Track your order' page in the main menu, and enter your Track & Trace or order number here.

You can return your product without giving a reason within 30 days of receipt. Please contact our customer service team at hello@bridgeandbloom.uk